Website User Policy



These terms tell you the rules for using our website (our site).


www.buybylist is a site owned and operated by BBL BUYBYLIST LTD, a company registered in England and Wales with Company Number 11151704. Our registered office is at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

You can contact us by telephoning our customer service team at 07503 639435 Monday – Friday: 9:00 – 17:00 (excluding Bank and public holidays). Or you can write to us at the above address, email us at or via our Contact Page


By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.


These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookie Policy which sets out information about the cookies on our site.
Our Terms and Conditions Here if you wish to reserve and purchase the products listed on our site.


Use of our site is free of charge however, if you wish to reserve and order the products on our site you will need to open an account.

Reserving a product shown on our site is a unique opportunity to purchase products at hugely discounted prices as it is as a way for customers to help themselves and others purchase those products at the discounted price – although we purchase the product at the high street price. For this reason we do not actually stock the products. We can offer the fantastic discounts due to the collective efforts of our customers – the more customers that sign up to a specific offer, the quicker it will become available. For each product sold we require a set number of reservations to be made (this varies from product to product). We will therefore only order the products when we have sufficient reservations to be able to purchase the product at the high street value.

This means that our customers may have to wait a while before receiving the product at the discounted price but you can always see how your reservation is progressing within your account page as it moves up the BuyByList reservations stream.

You can cancel your reservation at any time before it is processed into an order and obtain a full refund.

Our site is only for personal and consumer use and an account cannot be used for any business transaction or purpose.


To be able to purchase the products shown on the site, you will be required to open an online account. Once your account is activated, you must first reserve the product (“your reservation”) and make payment for the product. The amount you will be required to pay will be the discounted price shown.

We purchase the products at the normal retail value that is applicable at the time of purchase so, for example, if you order a product with a high street value of £800.00 and pay the discounted price of £400.00, the receipt for the product that we will send to you will show the full price that we have paid (although this could be less than the £800.00 depending on price fluctuations and retail price at the time of purchase).

We purchase the products when we receive sufficient funds from our customers to be able to purchase the products from the seller at the high street price, which is why your reservation is placed on the BuyByList – those at the top of the list will receive the product first and then your order will move up the list.

You will be able to monitor, via your account, the placing of your reservation within the BuyByList.

When your reservation reaches the top of the BuyByList, the reservation will then be processed as an order and your product will be despatched to you.


The discounted saving on our site are based on the high street prices for the products at the time they were first offered on our site. As high street prices vary often, and we do not update the price of the products after they are listed, we make no warranties or assurances that the products cannot be purchased on the high street for less than the original listing on the website, or that they cannot be purchased on other sites for less than the originally discounted price listed on the website.

Where we state the high street retail prices, it should be noted that the prices are for new products only that can be purchased in the UK and the products may be found cheaper on marketplaces such as Amazon or eBay and outside of the UK, so may those that are offered by way of discounted packages with other goods, goods sold as clearance, liquidation or auction sales, service or reward-based promotions, such as trade-ins, cashbacks, extended warranties or express delivery, or short-term promotions.


You may only open one account.

Any reservations placed by you must be placed strictly in accordance with our main terms and conditions insert a link.

By requesting an account warrant that:
The personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and
You will notify us immediately of any changes to your personal information by contacting us by e-mail and updating your “My Account” records; and
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use; and
You will keep your account details safe and secure, and will not let any other person use, or benefit from your account.

We have the right to disable any user identification account, code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly email us at

If we consider that your account is being used beyond what would be deemed reasonable for a single consumer then we will close your account and any loyalty points will be lost.

You may close your account at any time using the Support Ticket Section within your account. When you request to close your account, we will contact you to ensure the request has not been made in error. Once you have confirmed that you wish to close your account, this will be actioned by us and your details deleted. If you close your account you will forfeit all points held in the loyalty points programme.


We may offer loyalty points that may be added to our account for events such as registering for an account, purchasing a product submitting review or referring our site to a friend.

The actions which trigger the earning of loyalty points and amount of loyalty points that can be earned are as shown on the website.

We reserve the right to change the level of loyalty points for any action at any time without notice.

We may, upon the giving of 28 days’ notice, withdraw the loyalty points or decrease their value.

Loyalty points can only be redeemed as a coupon to purchase goods from and have no cash-in or transfer value, and they cannot be traded, transferred or sold to another account and cannot be joined or linked with another account.

If you do not use any of your loyalty points for 2 years we will close your account and forfeit all points held in the loyalty points programme.

If you wish to use your loyalty points towards the purchase of a product, this must be stated at the time you submit a reservation as loyalty points cannot be deducted at a later date.

You can also use your loyalty points to upgrade your account to premium membership (for the set amount of loyalty points required as stated within your account dashboard) to obtain an even higher level of discount (as stated within your account dashboard).


You may earn loyalty points at the level as set out on the website for any referrals that you make to

To earn the loyalty points you must invite other users to register for an account using the referral link in your account which is unique to you. You will not obtain any loyalty points for a referral where your unique reference has not been used. The loyalty points will be awarded to you when your referred user purchases a product from us and after the 14 day cooling off period for returns has expired.


We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.


We may update and change our site from time to time to reflect changes to our service providers, our users’ needs and our business priorities without notification.


We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is only for users in the United Kingdom and is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use only.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date or provides a full picture of all services or offers that are available elsewhere.


Where our site contains links to other sites and resources provided by third parties, including service providers, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.


Communication, engagement and actions taken through external social media platforms that this site and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

The site may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links


This website may include information and materials uploaded by other users of the site, including feedback portals. This information and these materials may not have been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Where we offer an opportunity for you to post information about service providers on the site, we will usually filter these to ensure that any information is not in breach of our content standards below. We have the absolute discretion to refuse to publish any comment or feedback that breaches our contents standards below, and to remove any such postings that we deem are inaccurate, inappropriate or offensive.


Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

If you are a consumer user please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.


Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards below.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out below.

You are solely responsible for securing and backing up your content.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out BELOW.


These content standards apply to any and all material which you contribute to our site (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

We will determine, at our sole discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

• Be accurate (where it states facts).
• Be genuinely held (where it states opinions).
• Comply with the law applicable in England and Wales.

A Contribution must not:

• Be defamatory of any person.
• Be obscene, offensive, hateful or inflammatory.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Be in contempt of court.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Impersonate any person, or misrepresent your identity or affiliation with any person.
• Give the impression that the Contribution emanates from us, if this is not the case.
• Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse).
• Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
• Contain any advertising or promote any services or web links to other sites except by way of a Profile listed in the site.


When we consider that a breach of this website user policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this website user policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this website user policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.


We hope that you will be happy with the service provided within our site however, if you do have any complaints regarding the service we provide then please contact us by email at


You are not permitted to use our trademarks (whether they are registered or not) without our approval.


The terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.